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Privacy Policy

This Privacy Policy explains how Trader GPT AI ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website or engage with our services. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your organisation's actual data practices and applicable legal requirements before publication.

Last updated: [Insert Date]

1. Information We Collect

We may collect the following categories of information when you interact with our website or services:

  • Contact details — such as name, email address, phone number, and company name, submitted through forms on our website.
  • Technical data — such as IP address, browser type, device information, and pages visited, collected automatically through standard web technologies.
  • Business information — details you provide in connection with a request for a technical overview, consultation, or other enquiry.
  • Communications — records of correspondence between you and Trader GPT AI, including emails and support requests.

We do not knowingly collect sensitive personal data unless it is voluntarily provided and relevant to the service being discussed.

2. How We Use Information

Information collected through this website may be used to:

  • Respond to enquiries and provide requested information about our services;
  • Operate, maintain, and improve our website and service offerings;
  • Communicate updates, technical overviews, or administrative notices relevant to a request you have made;
  • Maintain records for internal administrative and compliance purposes;
  • Detect, investigate, and prevent fraudulent or unauthorised activity.

We do not sell personal information to third parties.

3. Legal Basis for Processing

Where applicable data protection law requires a lawful basis for processing personal data, we generally rely on one or more of the following:

  • Consent — where you have given clear permission, for example by submitting an enquiry form;
  • Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to enquiries or improving our services, provided this does not override your rights;
  • Contractual necessity — where processing is required to take steps towards, or perform, a contract with you or your organisation;
  • Legal obligation — where we are required to process data to comply with applicable law.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to support core functionality, remember preferences, and understand how visitors use our site. Cookies may be categorised as:

  • Strictly necessary cookies — required for the website to function properly;
  • Performance and analytics cookies — used to understand visitor behaviour and improve site performance;
  • Preference cookies — used to remember choices you have made.

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being sent. Disabling certain cookies may affect the functionality of this website.

5. Data Sharing and Disclosure

We do not share personal information with third parties except in the following circumstances:

  • Service providers — trusted third parties who assist in operating our website, conducting business, or servicing enquiries, subject to confidentiality obligations;
  • Legal requirements — where disclosure is required to comply with a legal obligation, court order, or governmental request;
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards;
  • With your consent — where you have explicitly agreed to a specific disclosure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Policy, including satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the context in which it was collected.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of personal information, subject to certain exceptions;
  • Object to or restrict certain types of processing;
  • Request a copy of your information in a portable format;
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.

9. International Data Transfers

If personal information is transferred outside of the jurisdiction in which it was originally collected, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.

This Privacy Policy is a general template and does not constitute legal advice. Trader GPT AI recommends obtaining jurisdiction-specific legal review before relying on this document as a final compliance statement.